Software Engineer | IT Specialist
Hello! I'm Joey, a Cloud Infrastructure Engineer passionate about optimizing and maintaining distributed systems. With over 5 years of experience, my contributions at Microsoft include modernizing orchestration platforms and ensuring service stability. I've also played a key role in security, leading threat models and incident responses. My early roles in technical and IT support have grounded me in customer-centric solutions and hands-on problem-solving. My journey reflects a blend of technical expertise and a commitment to excellence.
I'm looking forward to diving into new challenges at Render!
At Microsoft, I served as a Software Engineer, leading multi-tenant service migrations and optimizing global CI/CD pipelines. My role encompassed infrastructure automation, system reliability enhancement, and collaborating closely with development teams to streamline service deployments.
As an Apple Store Genius, I diagnosed and resolved product issues, ensuring optimal customer experience. Using my technical and interpersonal skills, I mentored teams and upheld Apple's service standards with expertise.